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Our Prescription Policy

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If your order includes CPAP masks, machines or heated humidifiers, or oxygen concentrators we must have your prescription on file before we can ship your order. Please note that CPAP supplies and parts such as filters, tubing, water chambers, mask parts, cushions and pillows do not require a prescription.

 

There are three easy ways to give us your CPAP/Oxygen prescription:

• Email your prescription to info@cpappoint.com

• Fax your prescription to us: 1-877-319-2726

• We can request your prescription for you! Contact customer service at 1-877-319-2727

 

NOTE: If you email or fax a prescription, please write your order number on your prescription. A prescription for a standard CPAP must include a set pressure setting.

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Please contact our customer service team directly if you are having trouble obtaining a prescription for your mask, machine, or humidifier. We can help!