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COVID-19 UPDATE

CPAPPOINT IS OPEN.

We are just a phone call or email away. 

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With everything happening in our communities and in the world, we want to assure all of our customers of top quality service and do not want them to worry about their medical supplies. 

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Both our warehouse staff and in house staff have implemented additional health and safety guidelines to ensure the safety of both you and our staff. CPAP Point is working harder than ever to ensure that all your CPAP needs are met, and please be advised there may be some delays in shipping. 

 

Due to circumstances surrounding COVID-10, Canada Post is experiencing high parcel volume and have suspended their On-time Delivery Guarantees for all parcel services until further notice, please see their website links below for further information. Therefore, our packages are taking longer than expected to reach customer destinations, we ask you to bare with us while Canada Post does it's best to navigate through this tough circumstances. If you have any further questions please do not hesitate to reach us and we will try our best to solve the issues. As all packages are being shipped out from our end through expedited delivery, we cannot guarantee any delivery times at this moment. Please see the links attached below for more information: 

 

https://www.canadapost.ca/cpc/en/our-company/news-and-media/corporate-news/news-release-detail.page?article=2020/03/23/important_changes_to&cattype=announcements&cat=newsreleases

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https://www.canadapost.ca/cpc/en/our-company/news-and-media/corporate-news/news-release-detail.page?article=2020/04/23/christmas_level_parc&cattype=announcements&cat=newsreleases

QUESTIONS

Please feel free to contact us at any time with your questions or concerns.
We are available via email at info@cpappoint.com or Toll Free by telephone at 1-877-319-2727. All cpap and oxygen prescriptions must be email to info@cpappoint.com or faxed to 1-877-319-2726.


Our Hours of Operation are Monday to Sunday: 9:00am - 5:00pm Eastern Standard Time.

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